FAQs
You’ve Got Questions, We’ve Got Answers!
When is the management office open?
Mon, Tues, Thurs, & Fri: 9 AM – 5 PM
Wednesday: 9 AM – 6 PM
Saturday: 10 AM – 2 PM
Where are the laundry rooms?
Laundry rooms are located on the ground floor of your building or in a separate outside area.
How much does it cost to do laundry?
$1.75 per wash and $2.00 per dry. All machines are card operated, and you can charge your laundry card at card stations or online.
Where is the Nearest Post Office?
16 N Bryn Mawr Avenue
Bryn Mawr, PA 19010
(610) 525-2201
Public Transportation
Radwyn is services by two Bryn Mawr SEPTA Station. The Paoli/Thorndale Regional Rail Line and the Norristown High Speed Line are located within walking distance of the property.
Stops for bus routes 105 and 106 are also a short distance from the property.
Where do my guests park?
Guests are required to use and display a parking pass from their rear view mirror. If the pass is not displayed, the vehicle will be towed at the owner’s expense.
2 passes are assigned to each apartments home. All visitors are also asked to park away from the buildings, preserving the closest parking spots for residents.
What happens if I get locked out?
If you are locked out of your apartment during the day, stop by the leasing office and we can lend you a temporary key at no charge if it is returned immediately. However, if you are locked out when the office is closed, call the Emergency Maintenance phone number (610-525-9730 Option 0). Please note you will be charged a $75.00 lockout fee.
How Do I Pay My Rent? Submit a Maintenance Request?
Using the RENT Cafe, you can pay your rent and submit a maintenance request.
What if I want to mail my rent payment?
Send rent payments to:
Radwyn Apartments L.P.
Leasing Office
275 S. Bryn Mawr Ave.,
Bryn Mawr, PA 19010
Does the office accept packages?
The office does not accept packages for residents.
Do I really need renters insurance?
Yes, we require all residents to have renters insurance. A minimum of $100,000 personal liability is required per the lease. The Certificate of Insurance/Declaration page must name “Radwyn Apartments, L.P.” as an additional insured. Renewing residents must submit an updated copy of the policy at time of renewal.
Who do I call if I have a maintenance emergency after 5 PM?
If you have an emergency maintenance issue after 5 pm, please call the Leasing Office (610) 525-9730 and select Option 0.
Emergency examples include gas smell, leaks of any kind, overflowing toilet, no heat, no A/C, no hot water, refrigerator or freezer not working, sink backed up, etc. Please note, garbage disposals not working is not considered an after-hours emergency, unless the sink is clogged.