You've Got Questions...We've Got Answers

When is the management office open?

Monday, Wednesday & Friday: 9 AM – 5 PM
Tuesday & Thursday: 9 AM – 6 PM
Saturday: 11 AM – 3:30 PM

Where are the laundry rooms?

Laundry rooms are located on the ground floor of your building or in a separate outside area.

How much does it cost to do laundry?

$1.75 per wash and $2.00 per dry. All machines are coin operated.

Where is the Nearest Post Office?

16 N Bryn Mawr Avenue
Bryn Mawr, PA 19010
(610) 525-2201

Public Transportation

Radwyn is services by two Bryn Mawr SEPTA Station. The Paoli/Thorndale Regional Rail Line and the Norristown High Speed Line are located within walking distance of the property.

Stops for bus routes 105 and 106 are also a short distance from the property.

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Where do my guests park?

Guests are required to use and display a parking pass from their rear view mirror. If the pass is not displayed, the vehicle will be towed at the owner’s expense.

2 passes are assigned to each apartments home. All visitors are also asked to park away from the buildings, preserving the closest parking spots for residents.

What happens if I get locked out?

If you are locked out of your apartment during the day, stop by the leasing office and we’ll get you quickly back in. However, if you are locked out when the office is closed, call the Emergency Maintenance phone number. Please note you will be charged a $20.00 lockout fee.

How Do I Pay My Rent? Submit a Maintenance Request?

Using the RENT Cafe, you can pay your rent and submit a maintenance request.

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What if I want to mail my rent payment?

Send rent payments to:
Kaiserman Company, Inc.
c/o Radwyn Apartments
201 South 18th Street, Suite 300
Philadelphia, PA 19103

Does the office accept packages?

The office does accept packages for residents. Packages can be picked up during office hours and you must show a photo ID and sign out your package.

Do I really need renters insurance?

Yes, we require all residents to have renters insurance. A minimum of $25,000 personal property and $100,000 personal liability is required per the lease. The Certificate of Insurance/Declaration page must name Radwyn Apartments, L.P. as an additional insured. Renewing residents must submit an updated copy of the policy.

Who do I call if I have a maintenance emergency after 5 PM?

If you have an emergency maintenance issue after 5 pm, please call the emergency number: (215) 546-2525. Emergency examples include an overflowing toilet, no heat, no hot water, leaks of any kind, refrigerator or freezer not working, sink backed up, etc. Please note, garbage disposals not working is not considered an emergency.